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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My windows 10 Pro will not update, it seems to go 90% of the

Customer Question

My windows 10 Pro will not update, it seems to go 90% of the way and then hang. BTW my name is Terry
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Just to clarify, is the Windows 10 DOWNLOAD getting stuck at 90% now?

May I set up a secure remote session to troubleshoot the issue directly?

Please reply back using the box below. Thank you.

Expert:  Michelle replied 1 year ago.

is it out of warranty as we need to remove the cd/dvd drive that might void a good warranty however thats the fix to the current problem you are facing once the computer boots up then we can put the drive back.

Expert:  Bryan replied 1 year ago.

Sorry, the previous reply (for another question) seems to have been mistakenly posted on here by another expert. Please disregard that reply and reply back to me below. Also, if you would like remote service, please accept the minimal offer on this page, and further directions to connect will show up accordingly. Thanks!

Expert:  Bryan replied 1 year ago.