How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17323
Experience:  CISCO certified, Microsoft proficient, computing expert.
Type Your Computer Question Here...
Pete is online now
A new question is answered every 9 seconds

I have an altigen phone utilizing sip trunks and dsl.

Customer Question

I have an altigen phone utilizing sip trunks and dsl. For some reason, a call will come through and seems to get "stuck" tying up all my lines. When try to pick up the call, there's nobody there. My tech doesn't seem to know what's going on, and we're ultimately switching SIP and DSL providers. I'm hoping that there is a quick fix that he may be overlooking. H
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 year ago.

Troubleshooting a problem with these AlgiGen phones can be very difficult.

If your physical network is ok then it is likely a problem with the admin programming or software.

Ensure you have the latest version of the AltiGen software installed - many issues are caused by using out of date software.


Related Computer Questions