For Online Computer Support, Ask a Computer Technician
Hello Robert, and thank you for choosing JUSTANSWER.com
IM very sorry to hear about your Internet Explorer issue.....that program gets used alot.....so we need to get that back up and running for you ASAP.
I can ask you a series of questions, and with each passing question, they get more complex, and begin to come accompanied with tasks you need to do. Until we narrow in on the root cause of the issue....then we formulate the plan to fix it.......then we use our plan to restore your Internet Explorer.
We can do a Remote Session....and I can take over your machine (while you watch ofcourse) and do my investigation, diagnosis. Then if its possible, we move into the restore (fixing) phase.
Which path would you like to take?