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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have used google chrome years but now I cannot get it to

Customer Question

I have used google chrome for many years but now I cannot get it to open.
Submitted: 1 year ago.
Category: Computer
Expert:  Eric Ewing replied 1 year ago.

Hi! I'm Eric, a computer expert who's been paired with you through I'm reviewing your question now, and will return w/ an answer soon!

Expert:  Eric Ewing replied 1 year ago.

Hi Frank! I'm sorry to hear about the trouble you're having with Chrome. Generally, I'd recommend reinstalling Chrome as the first step.

If you're comfortable doing so, let's uninstall Chrome from your computer and then re-download/reinstall it from here:

If you do not feel comfortable performing the tasks yourself, please let me know as we do offer a service whereby I can connect to your PC and perform the work over the internet.

Either way, I'm sure we'll get this problem taken care of! It may take us several steps, but I'll stick with you until the issue is resolved. If you have any questions along the way, please don't hesitate to ask.