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You have version 12 of what program? Can you provide a link to the HTML generated?
Ok, no this is not Corel. This is JustAnswer. We are and independent support system that helps with a full money back guarantee. If you'd like to reach Corel support, You can go to http://www.corel.com/us/ and click the "Chat Now" link at the top right of the page.
The charge here is only applied if you ask us (an independent third party) to help you solve the problem. If you get help directly from Corel, then we are not involved and so there is no charge.
Sounds good. Good luck.