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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have version 12 i am working on a paper. It has big fat

Customer Question

i have version 12 i am working on a long paper. It has big fat dark lines on the bottom of some pages, and it says "HTML pre forma" in a box on top that said "Normal"
How do I get rid of the dark black lines? thank s, karen
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

You have version 12 of what program? Can you provide a link to the HTML generated?

Customer: replied 1 year ago.
Corel word perfect; I thought u were from corel.
I do not understand your question. I am not tech savvy
Expert:  Bryan replied 1 year ago.

Ok, no this is not Corel. This is JustAnswer. We are and independent support system that helps with a full money back guarantee. If you'd like to reach Corel support, You can go to and click the "Chat Now" link at the top right of the page.

Customer: replied 1 year ago.
If I do that do u still charge $44?
Expert:  Bryan replied 1 year ago.

The charge here is only applied if you ask us (an independent third party) to help you solve the problem. If you get help directly from Corel, then we are not involved and so there is no charge.

Customer: replied 1 year ago.
Thanks Bryan; will try Corel; if no luck will contact yu again
Expert:  Bryan replied 1 year ago.

Sounds good. Good luck.

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