How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9078
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I bought a Bitdefender Total Security 2016 online on April

Customer Question

I bought a Bitdefender Total Security 2016 online on April 29 2016-onlne order 49338655.The electronic delivery details forwarded to me by email are as follows; Quantity-1 ; Price/unit 799.96 ZAR; Taxes[VAT]-0.00ZAR; Total-299.96; Name DIEDERIK PRETORIUS;***@******.***; ACTIVATION CODE;3ZD7V6YMPZ. The protection appeared on my PC for a few days then disapeared. I have tried everything but to no avail. There is no reply at phone +27###-##-####but there is no reply.
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

if you log in here with the email and password ***** you used when you purchased or registered the product you will be able to download and install it again

Expert:  Robert M. replied 1 year ago.

you can also download and install the free trial version and put your activation code in that and it will become a full paid version

that is available for download here