Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

I just purchased a brand new hp laptop yesterday. It will

Customer Question
I just purchased a brand...
I just purchased a brand new hp laptop yesterday. It will not allow me to log into Yahoomail.
JA: Good tech support is often the difference between a quick fix and many sleepless nights. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: it is telling me "
There is a problem connecting securely to this websiteThe security certificate presented by this website is not secure.Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.We recommend that you close this webpage and do not continue to this website.
JA: Is there anything else the Computer Technician should be aware of?
Customer: nope
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
5/27/2016
Tech Support Specialist: John, Computer Support Specialist replied 1 year ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,598
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer,my name is***** will be assisting you with your computer issue today.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 1 year ago

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?

Which is the web browser you are using is it Internet explorer, Mozilla Firefox, Chrome or any other

Sincerely,
John

Note: - Please reply using the box below.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 1 year ago

Sir/Ma’am please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 1 year ago

Checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Ask Your Own Computer Question
Tech Support Specialist: Sudipto, Hardware Engineer replied 1 year ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5,897
Experience: Certificate Course In Computer Maintenance
Verified

Please let me know, if you need any help and for the security certificate problem, you can check the date and time of your PC, if it is correct or not ?

Ask Your Own Computer Question
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

5,897 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Skype is not working. About a week ago. I have tried
skype is not working JA: When did you last update Skype? Customer: about a week ago JA: What have you tried so far with your Skype? Customer: I have tried changingthe souns preferences JA: Anything el… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Its amrita...my google n facebook account has been hacked by
hi its amrita...my google n facebook account has been hacked by someone n who ever has done this change all my details n password ***** can i get my paasword for google account as he changed my all de… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have tried to reinstall Trend anti virus on my desktop but
I have tried to reinstall Trend anti virus on my desktop but am unable because you sayI have exceeded my limit on multiple devices. I have explained to you that this is not true, but to no avail. Beca… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
My computor says i owe you money. Not sure. About a week.
my computor says i owe you money JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: not sure JA: How long has this been going on with your computer? What have yo… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
How do I add ESPNU to my subscription? No idea. Says I do
How do I add ESPNU to my subscription? JA: When did you last update ESPN? Customer: no idea JA: What have you tried so far with your ESPN? Customer: yes says I do not have full subscri[tion JA: Anythi… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have moved from Dubai to Tashkent. Previously I had given
I have moved from Dubai to Tashkent. Previously I had given Skype a secondary email to use in case needed. It was my company's email. I have officially closed that company since last September and hav… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I have been trying to get into Microsoft account for 2 days
I have been trying to get into Microsoft account for 2 days***@******.*** will not accept my password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Just today when I try to open apage that i had sent to desk
just today when I try to open apage that i had sent to desk top using firefox when i try to open thepage from the google drip down all i get is about it will not open… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have a Systemax PC that is not booting. I have tried
I have a Systemax PC that is not booting. I have tried startup repair as well as system restore. I do not have a backup CD, but it is a genuine windows machine. … read more
Donna French
Donna French
Bachelor of Science
36 satisfied customers
I have Windows10. How do I print selected text? HP Envy
There is not any "Selected Text" on the printer menu … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
이메일이 도용당하고 있어요. 찾아와야하는데 힘들어요. 도와주세요. 이메일로 비번을 요청해봤는데 2-3일을
이메일이 도용당하고 있어요. JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: 찾아와야하는데 힘들어요. 도와주세요 JA: How long has this been going on with your computer? What have you trie… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have uninstalled and reinstalled fire have al the add on
I have uninstalled and reinstalled fire have al the add on disabled I did downloas the lates nvidia driver I ge the goggle saerch to come up on the desktop but when ever i try to click something on th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Unable to print from pc. Hpofficejet4620. 2 days after
unable to print from pc JA: What's the brand and model of your printer? Customer: hpofficejet4620 JA: How long has this been going on with your printer? Customer: 2 days after opdates JA: When did you… read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
I was in he process of getting a number in yahoo you sent
I was in he process of getting a number in yahoo you sent there. Could not get back to microsoft … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I am trying to sign in to a nook nd it says I do not have an
I am trying to sign in to a nook nd it says I do not have an account and does not know my email it is***@******.*** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I am able to see and hear my Skype contacts but they cannot
Hi. My name is Pat. I am able to see and hear my Skype contacts but they cannot hear or see me. Please advise. … read more
Cris
Cris
58 satisfied customers
I received a strange pop up saying warning that my phone is
I received a strange pop up saying warning that my phone is infected with 4 virus and I must click on a link immediately to fix it. I am not sure if it's a good link or a scam/hack. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I do not remember my Apple ID password. I don't remember. I
I don't remember. I tried a couple I use but either worked … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x