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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37463
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I've lost my phone. My wife and I both have the find iphone

Customer Question

I've lost my phone. My wife and I both have the find iphone application. We thought we were "linked" together but when i use her application it does not find my phone.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. If Find My iPhone is enabled on your iPhone, then please go to the website below:

https://www.icloud.com/#find

, then sign in with the Apple ID / email address associated with your iPhone

, then select your iPhone device there, and turn on the Lost Mode option.

Reference:

https://support.apple.com/en-us/HT201472

Please reply at the box below to continue. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

How is it going? Do you still need help with this or with anything else?

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,