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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I try to access my Microsoft Windows Vista, I am unable

Customer Question

When I try to access my Microsoft Windows Vista, I am unable to send or receive mail. pop.suddenlink.net will not accept my password
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello Cobby and welcome.Sorry to hear you're having trouble with your computer.When did the problem start?What's your email address?Please reply using the box below.Regards,Martin
Expert:  Martin replied 1 year ago.
Thank you. Please check your payment with the billing department so you can accept the remote support offer, then,From your computer click the following link:https://ngmt.screenconnect.com/?Session=51d5a4f9-1bed-4839-9d45-12a4837717efThen click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin