How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9111
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I am being double billed Smartfriend Service from Palo

Customer Question

I am being double billed for HP Smartfriend Service from Palo Alto, Ca. It has been going on for some time. I would like to know what service you are supplying to me and why I am being double billed.
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.
it is a support package from HPa larger description is on this page You can call them at(###) ###-#### ***** discuss any billing issues or to cancel the service.