How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17912
Experience:  CISCO certified, Microsoft proficient, computing expert.
Type Your Computer Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a wireless phone, CRL 30102, serial number, QA6O235L932

Customer Question

I have a wireless phone, CRL 30102, serial number, QA6O235L932 purchased on 1-7-16 online. I have followed all of the Trouble-shooting hints in your manual and have not corrected the problem.
Problem: When I have an incoming call the phone rings only once, the caller ID is not identified and after some crackling noises I lose contact with the caller, This happens with both handsets although all of the other components are working perfectly. Help!
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.

Hi there,

If none of the troubleshooting steps have worked then the phone should be returned to the retailer for repair or replacement under warranty.