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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Please fixed my computer I don't know what happen to my files

Customer Question

please fixed my computer I don't know what happen to my files my computer is not working right it did an update and it would not let me in. can you check what happened. I have a one year subscription
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Please explain the problem a bit more in detail. What update it ran and on what screen you are stuck on?
Customer: replied 1 year ago.
It would not let me in with the password ***** I had before it's telling me I need to put a need password.
Customer: replied 1 year ago.
what is the problem now why is it taking so long for you to fix my computer
Expert:  Michelle replied 1 year ago.
Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation