How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a Officejet Enterprise X585 all in one device that lets

Customer Question

I have a Officejet Enterprise X585 all in one device that lets me scan and e-mail out with my personal e-mail. It worked fine. I moved to an new house with a new internet provider and the device is giving me a SMTP gateway or certificate error. I changed everything I know to change but nothing works. Any ideas
Submitted: 1 year ago.
Category: Computer
Expert:  Rylan Sharpe replied 1 year ago.
Hello, my name is ***** ***** I am happy to help you. Did you also change your email account with the internet change?

Related Computer Questions