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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2838
Experience:  CCNA, A+, MCSE with over 12 years experience.
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Does Microsoft call consumers on the telephone to advise them

Customer Question

Does Microsoft call consumers on the telephone to advise them of any issues on their computers and ask them to give them administrative control over their computer to fix the issue while on the phone? I think these people are trying to enter my domain.
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.
Hi Kathy. My name is***** you for your question and the opportunity to assist.Microsoft, or any reputable company, never contacts customers by phone claimingtheir computers need repairs. This is an attempt to separate you from your money.Hang up on these types of calls.