Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am running Windows 10 and my Live 2011 mail won't open, this…

Customer Question
I am running Windows...

I am running Windows 10 and my Live 2011 mail won't open, this is the first time this has happened.

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

While signing on to my mail, the wheel just keeps spinning and never open the mail...

Technician's Assistant: Is there anything else important you think the Computer Technician should know?

I have not been doing anything out of the ordinary with the computer lately.

Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
5/7/2016
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,974
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
A friend has trouble with her pc and I'm trying to help her.
A friend has trouble with her pc and I'm trying to help her. This is how she describes it~ I've been getting messages about my display driver stopping working and recovering for months and the "intern… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Two days ago, we installed a new modem from Comcast. Today,
Two days ago, we installed a new modem from Comcast. Today, we are unable to print from our Gateway desktop. I did talk with Comcast about not being able to print from our I-Pads, and that issue was r… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
THERE OUR LENOVO SPENT ALL YESTERDAY UPGRADING WINDOWS GOT
HEY THERE THIS IS MALCOLM OUR LENOVO SPENT ALL YESTERDAY UPGRADING WINDOWS GOT TO 99% LAST NIGHT LEFT IT ON THIS AM IT WAS OFF SWITCHED IT ON BEEN RESTARTING SINCE ABOUT 8.00AM … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Can't pull up windows live mail. Hp touchsmart pc, windows
it will show starting window live mail but will just keep spinning… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
After installing Windows 10 I can not open Live Mail 2011. I
After installing Windows 10 I can not open Live Mail 2011. I don't use Live Mail anymore but I have several old files stored there that I access from time to time. Windows 10 originally said it had to… read more
Cody
Cody
Computer Science
2,387 satisfied customers
I am running windows 7 Service Pack 1, on an HP Mod# XXXXX
I am running windows 7 Service Pack 1, on an HP Mod# XXXXX the processor is an AMD A8-3820 APU with a Radeon HD Graphics 2.50 GHz, 8GB Ram, 64-bit Operating System. When using Windows live mail I can … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I have Geek Squad Tech Support #SPA00GSTS1011955100. My Assus
I have Geek Squad Tech Support #SPA00GSTS1011955100. My Assus lap top has had windows e-mail until recently when it was changed by them to Windows Live Mail. I have never been able to sign in to Live … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My contacts list has been wiped clean and when I click on
Hi, my contacts list has been wiped clean and when I click on contacts there is still nothing to be seen even though I have put some contacts back into Windows Live… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
An unknown error has occurred. Server smtp.east.cox.net Windows
An unknown error has occurred. Server: 'smtp.east.cox.net' Windows Live Mail Error ID: 0x80070057 Protocol: SMTP Port: 25 Secure(SSL): No what does this mean and how can i fix it?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I am unable to sign in to my computer to read e-mails because
I am unable to sign in to my computer to read e-mails because I cannot get past the sign in process of Windows Live. Please let me know how I can read my e-mails since late July, 2011 and get past Win… read more
TechExpert
TechExpert
IT Analyst
Diploma, Certificate
20 satisfied customers
I would like to go back to windows live and uninstall the new
I would like to go back to windows live and uninstall the new 2011 version. I particularly dislike the skydive picture albums and want to go back to just making picture emails from my pictures… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Im trying to uninstall windows live essintial and i get error
I'm trying to uninstall windows live essintial and i get error code 0x80040609. i tried to follow the instruction in several fourms and as well in the help center. i can't find the windows essintial p… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
How can I get my MSN email name and psssword I think MSN
How can I get my MSN email name and psssword? I think MSN had been inadvertenly deleted and I am trying to download it. I tried a disc I got about 4 years ago with my computer but it would not accept … read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
Our 2011 email service has disappeared. The Telus provider
Our 2011 email service has disappeared. The Telus provider service is still there. What can one do??… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have not been able to send my own photos or Adobe photos
I have not been able to send my own photos or Adobe photos in an email. I get the error message. When I do attach the pics successfully, they won't be sent. Sometimes, I get a security message to chan… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Ive been using Windows Live Mail and just installed Windows
I've been using Windows Live Mail and just installed Windows Live Mail 2011. The way 2011 is handling flagging is driving me nuts - any way to fix it? Here's the situation: pre-2011, if I flagged or u… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I use Microsoft Entourage. for last couple of days a piece
I use Microsoft Entourage. for last couple of days a piece of mail has been stuck in sent mode, so cannot use entourage other than to receive mail, and don't know how to get this sent piece out? Help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My e-mail account ([email protected]) will not receive mail.
My e-mail account ([email protected]) will not receive mail. The wheel just spins and spins. My wife has a e-mail ([email protected]) her account works fine. She is able to send and receive. Ed Kramer Y… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x