How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Justin Williams Your Own Question
Justin Williams
Justin Williams,
Category: Computer
Satisfied Customers: 23
Experience:  Freelance IT Consultant at Westlake Computers LLC
Type Your Computer Question Here...
Justin Williams is online now
A new question is answered every 9 seconds

I use gmail emails and over the weekend a friend

Customer Question

I use gmail for my emails and over the weekend a friend thought that she was being helpful as my battery was draining quickly and she said that that was the reason so she deleted them, not realizing that my folders on the side would go also. I now have none of my stored information. Is there any way that they can be retrieved?I did phone my IT girl but she is away until May 18th and I was told that I really need have someone who knows how my laptop, ipads, iphone has been set up to talk to each other.Can you help please or recommend someone in Hobart Tasmania, AustraliaKeitha Banks-Smith
Submitted: 1 year ago.
Category: Computer
Expert:  Justin Williams replied 1 year ago.
Hi Keitha, so basically your friend deleted your emails?
Expert:  Justin Williams replied 1 year ago.
If that is the case, Google will restore all of your email and folder structure for you. Please login to your gmail account, and then follow this link:
Expert:  Justin Williams replied 1 year ago.
Fill out the required information and Google will restore the contents of your account.
Expert:  Justin Williams replied 1 year ago.
Please let me know if this answer was helpful for you.