How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Bought my dell computer 2 years ago apparently I was not able

Customer Question

Bought my dell computer 2 years ago apparently I was not able to connect my iPhone by usb connecter cable so it was using Bluetooth. Now there is no way to connect my iPhone upgrade. Finally after hours I hit on some combination that said that a 3.0 couldn't connect to iPhone but I am clearly on one of the 2.0 hub
JA: USB issue, huh? Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away. Is there anything else important you think the Computer Technician should know?
Customer: Only that I have deleted my old iPhone and and although my old ipod connects on the 2.0 hub the iPhone isn't recognized whenever I try to engage it goes to some type of setup that asks re pictures files to share etc. not interested in using that to connect to my iPhone
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 1 year ago.
Your computer is not recognizing your iphone when you plug it into your computer?
Expert:  Cody replied 1 year ago.
Checking in to see if you still need help with this issue, if so please reply at your convenience.