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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Fantom Drives Green Drive Model GD2000EU. When I plug

Customer Question

I have a Fantom Drives Green Drive Model GD2000EU. When I plug into my laptop, I hear the tone from the windows 10 laptop but cannot see what is on the drive. It worked prior to a move. The light on the Green drive is lit but no noise. What do you think the problem is: what should I do to fix it?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Hi there and welcomePlug in the drive then press the windows key + E which opens up the file managerClick on This PCDo you see the drive at all on the right window under devices and drives?