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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My windows 10 wont load start page what can I try?

Customer Question

my windows 10 wont load start page what can I try?
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.When you say you cannot load start page do you mean start page on your web browser (Internet explorer) or do you mean you are not getting the desktop screen where it have This PC,Recycle bin etcSincerely,JohnNote: - Please reply using the box below.
Expert:  John replied 1 year ago.
Sir/Ma’am please answer my above questions so that i can help you better.Sincerely,JohnNote: - Please reply using the box below.
Customer: replied 1 year ago.
not getting desktop screen
Expert:  John replied 1 year ago.
Thank you for clarifying it.Are you able to get to windows 10 login screen?
Customer: replied 1 year ago.
NO
Customer: replied 1 year ago.
I unpluged the machine and now it works fine thanks anyway
Expert:  John replied 1 year ago.
Good to know.I will request to close the question.Sincerely,John
Customer: replied 1 year ago.
Thanks
Expert:  John replied 1 year ago.
You are welcome.