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Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13317
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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I have a all in one acer aspire az3620 JA: Sometimes things

Customer Question

i have a all in one acer aspire az3620
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: the wireless wifi seems to be off
JA: Is there anything else the Computer Technician should be aware of?
Customer: is there a way or button to activate it ?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.
Welcome to, my name is ***** ***** I will do my best to assist you. what version of windows do you have on your Acer, windows xp, vista, windows 7, windows 8 or windows 10? Also, whens the last time you remember the wifi working correctly?
Customer: replied 1 year ago.
windows 7
Customer: replied 1 year ago.
yesterday it work fine
Customer: replied 1 year ago.
it might be just the wifi button but i cant find it ..
Expert:  Dustin replied 1 year ago.
This page mentioins using the fn and F3 button as a toggle switch, and also what the wifi button may look like. If that doesnt get the wifi working.. I would try a system restore to yesterday or the day before, as this system restore wont erase any of your files, documents, pictures.. Click start, all programs, accessories, system tools, system restore..Click, restore my computer to an earlier point, then click next..We want to choose a restore point that was at least one day before the issues started..Carry out the restore. the computer will restart, then let me know if that fixed the issue or not.. I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.