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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Kay ****. I have forgotten my Outlook password

Customer Question

Kay ****. I have forgotten my Outlook password ***** don't know how to reset it. It is the same as my Miqcrosoft password
JA: Thanks. Can you give me any more details about your issue?
Customer: I can't get into Outlook because I have forgotten my password.
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Are you having issue with your email password?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
I've fixed the problem.
Expert:  Viet - Computer Tech replied 1 year ago.
Great. Do you need help with any other computer question / issue today?Please let me know. Thank you for the update.
Customer: replied 1 year ago.
Expert:  Viet - Computer Tech replied 1 year ago.
OK, we're canceling this for you. If you need help with anything else, please come back any time. Thank you.