How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 20 years of consulting to the IT industry
Type Your Computer Question Here...
Richard is online now
A new question is answered every 9 seconds

My computer will not let me load Google Chrome. It keeps asking

Customer Question

My computer will not let me load Google Chrome. It keeps asking me for my email address and password. When I do, it will not reconnize it. My computer crashed last week, and I had to reinstall my operating system (Windows 7), and had to reinstall all my programs
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Hi there and welcomeyou do not have to actually sign in, this is for if you want to save your bookmarks.But just enter an address at the top address bar, eg: you can start going on the internetIf you do wish to sign in, use the option to Sign Up and you can then create an account with Google I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please. Else let me know please how you go