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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need help. I have two (2) Microsoft email accounts. Earlier

Customer Question

I need help. I have two (2) Microsoft email accounts. Earlier this week Windows was upgraded on my computer as regular maintenance. I was instructed to restart the computer, I did this. I now no longer have the two accounts and every time I reset them even with new passwords one goes away, it only temporary. I have had the two separate accounts so long I do not remember the passwords because they are on a bookmark and I automatically login by clicking on the one I want to go use. Can you get me back my old login system or tell me what I did wrong? It was not broken, it does not need a fix. Also can you explain "Driver up".
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks