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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5478
Experience:  B.Sc. Computer Science with Honors
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I cannot access my e:mail account. They ask 6

Customer Question

Hello: I cannot access my e:mail account. They ask for a 6 digit code for the e:mail address***@******.*** and I cannot remember it.
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted. you are unable to login to which email account is it the gmail one you have specified in your question?Do you know the alternate email address or phone number associated with the gmail.
Customer: replied 1 year ago.
Please cancell everything discussed . Sorry to trouble you. Problem resolved.
Expert:  Michelle replied 1 year ago.
Not a problem.

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