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Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5742
Experience:  Certificate Course In Computer Maintenance
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Trying to install win7 on pc that I installed new motherboard

Customer Question

trying to install win7 on pc that I installed new motherboard on
Submitted: 1 year ago.
Category: Computer
Expert:  Sudipto replied 1 year ago.
If you're unable to enter a product key without getting an error message, you can leave the box empty and click Next, or you can click Skip. This will allow you to finish setup, but your copy of Windows 7 won't be activated. After the installation get complete. Use the telephone activation method to activate windows. To Activate by PhoneA) Open the Start Menu, and type slui.exe 4 and press Enter. 3. If prompted by UAC, then click on Yes.4. Click on the drop down menu and select the nearest location to you for a toll free number to call, then click on the Next button. (See screenshot below) 5. A local phone number should apear under the Step 1 section with a set of installation ID numbers generated by Windows and displayed on your screen under the 1 to 9 in the Step 2 section. (See screenshot below) TipIf needed, Microsoft Activation Centers Worldwide Telephone Numbers lists toll and toll-free telephone numbers for worldwide Microsoft activation centers that you can call to get your Windows 7 activated as well. 6. Call the activation phone number (Under Step 1 in screenshot above).7. At first, the activation line will be automated, so you will be asked to enter or speak the installation ID numbers displayed on your screen into the phone. (See screenshot below step 5) TipIf you want to speak to an activation operator and bypass the automated service, then do nothing instead until you are transferred automatically to an available operator. 8. If Automated Service is SuccessfulNOTE: Usually this is not always successful.A) The automated service will issue you a confirmation ID number.NOTE: Have a pen and paper handy to write these numbers down.B) Go to step 10.9. If Automated Service is UnsuccessfulA) If the automated activation service informs you that it was unsuccessful and cannot help you with activation, then STAY ON THE LINE and your call will be transferred to an activation operator who will assist you in activating your copy of Windows 7. If you get hanged up on while waiting, then phone back, but this time DO NOT respond when the ansafone requests which service you require (twice). This puts you in the queue to speak to an operator, and doesn't seem to time out so quickly. The operator will give you a confirmation ID number if they agree your copy of Windows 7 is legitimate.NOTE: Just explain to the operator your situation and what you did to require activation. (EX: hardware upgrade, installed Windows 7 on a new computer after uninstalling it from the old one, etc...)10. Type in the confirmation ID number given to you into the Step 3 section to be able to activate Windows 7, and click on Next. (See screenshot below step 5)NOTE: You will get these numbers from the phone automated system or operator after they have confirmed the numbers you gave them in step 8 above.11. If Activation is SuccessfulA) When you get the Activation was successful window, click on Close to finish.