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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Is there an updated BIOS R01-A2 12/4/2008? How can

Customer Question

is there an updated BIOS for AMI R01-A2 12/4/2008?
How can I get it?
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.What is the make and model of the computer?Is is an Acer motherboard?
Customer: replied 1 year ago.
It is Gateway model FX6800-11.
I am not sure of motherboard.
Where do I find that info?
Expert:  Michelle replied 1 year ago.
Before i give you the bios update let me just tell you that bios updates are done on an extreme level of upgrade however if Bios update fails to get updated then it make the motherboard fail or it goes bad as hardware fails.I will not be responsible for any hardware damage due to hardware bios update.Bios update link
Expert:  Michelle replied 1 year ago.
support link:
Customer: replied 1 year ago.
the link that you sent me gives me an error message:
Error (404)
We can't find the page you're looking for. Check out our Help Center and forums for help, or head back to home.
Expert:  Michelle replied 1 year ago.
Let me check that give me a moment.
Expert:  Michelle replied 1 year ago.
Try this http://ftp.esupport***@******.***/pub/hardware_support/drivers/FX6800/
Customer: replied 1 year ago.
I cant open the link
Expert:  Michelle replied 1 year ago.
I am sorry about that let me just download it and check it and then i will give you a new link.
Customer: replied 1 year ago.
did you send the link?
I did not get it.
Expert:  Michelle replied 1 year ago.
sorry about the link didnt open.Checked the Gateway link and found that there is no BIOS update available however you may check the chipset if that helps.Let me know why you are trying to update the bios.
Customer: replied 1 year ago.
My BIOS version is 12/4/2008.It does not recognize hard drives above 2 TB.will this fix that problem?
Expert:  Michelle replied 1 year ago.
how much does it show in the bios when you try to connect the 2 TB currently?
Customer: replied 1 year ago.
I am not sure where to find that info.
Expert:  Michelle replied 1 year ago.
Let me know the time when you could be online and available i will walk you through in the bios to check the exact capacity of the drive and then proceed accordingly.

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