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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I got an asus chromebox Moo4u in November from Amazon - Very

Customer Question

I got an asus chromebox Moo4u in November from Amazon - Very happy with it, yesterday it just wouldn't turn on - 1. is there a repair shop in Rochester NY I can go to? I suspect the power supply on the cord can I order one direct from you (on friday, broke til then)
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Unplug the ac adapter from the chromebook and then you press and hold down the power buton on the chromebook for 45 seconds make sure the ac adapter is not connected.
Expert:  Michelle replied 1 year ago.
how old is the laptop
Customer: replied 1 year ago.
We're finished, Thank you