How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Byron Your Own Question
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2794
Experience:  CCNA, A+, MCSE with over 12 years experience.
Type Your Computer Question Here...
Byron is online now
A new question is answered every 9 seconds

I purchased Microsoft 10 Home Yesterday and tried to load it

Customer Question

I purchased Microsoft 10 Home Yesterday and tried to load it to a Disc, and it failed to load.
The program is to long to load on a 700Megabite CD. So I went out and bought some 4.7Gb
DVD's, and need to try Downloading it again. I purchased Two Windows 10, One for my new
home built Computer, and One for my Wifes new home built Computer.
Order Number is: ***********
Product Numbers: YY8MW-MYNTH-4VY3X-F3MQ8-9TPHH
I now need to try the Download again.
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Am I understanding correctly that you have downloaded the Windows 10 ISO file

and now need to burn it to DVD in order to install?

I can certainly help you set this up.

Expert:  Byron replied 1 year ago.

Please let me know when you would like to continue with this.

With two product numbers you only need to burn a single DVD

and a flash drive can also be used to set this up.