How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

The screen on my laptop is black. the little lite 0n front

Customer Question

the screen on my laptop is black. the little lite 0n front edge of computer next to wifi icon is orange. what is wrong?
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

What brand and model is your computer?

When did the problem start?

Try pressing the Power button for 10 seconds, then let go.

If the lights go off completely, power it back on and tell me what happens.

Please reply using the box below.

Regards,
Martin