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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Toshiba cl45-c4370 will not boot up, when the power

Customer Question

My Toshiba cl45-c4370 will not boot up, when the power button is pushed, all that comes up is a rectangle screen that asks for a password ***** I don't have. I think it's a UAC password. I've tried all sorts of things and nothing has worked. So basically I have a computer that is nothing more than a paper weight.
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

How long have you had this Toshiba, roughly speaking?

As far as the password ***** can you describe it to me visually.. what color is the background, what else can you see on screen?

Do you only see the box that asks of the password ***** absolutely nothing else?

and in the box that asks for the password, what exactly does it say?