Computer
For Online Computer Support, Ask a Computer Technician
Connect one-on-one with {0} who will answer your question
Answered in 5 minutes by:
3/29/2016
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 16,187
Experience: 12+ years of professional support for tech-related issues, including computers, email and software.
VerifiedHi, and thank you for asking your question.
What's the model of the laptop, please?
You may reply back using the box below. Thank you.
OK, great; holding down the Power button allowed the laptop to static discharge the battery, which was causing the issue with booting up. In case you run into this issue again (with any laptop), you just need to do the same thing, i.e. hold down the Power button for a minute or so, and then reboot the laptop.
If you could kindly take a moment to click on (and submit) one of the stars at the top of this page to rate my service, I'd greatly appreciate it. Thank you!
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 16,187
Experience: 12+ years of professional support for tech-related issues, including computers, email and software.
VerifiedBryan and 87 other Computer Specialists are ready to help you
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Computer Questions
Want to return a amp I had bought from a localsound store
Want to return a amp I had bought from a localsound store ,couple of months ago .. nothing wrong with it … read more
Robert
Data Engineer
Master's Degree
4,325 satisfied customers
If I give you a gift code card can you tell me if it was
If I give you a gift code card can you tell me if it was redeemed … read more
Cody
Systems Engineer
Bachelor's Degree
12,135 satisfied customers
I purchased a STEAM $50 gift card from CVS Pharmacy today
I purchased a STEAM $50 gift card from CVS Pharmacy today (April 8, 2022 @9:01am.). My receipt shows that the card (7463) was activated by John. I came straight home from the store with the card. I ha… read more
TechExpertTZ
Technology Manager
Masters Human Centred Systems
4,458 satisfied customers
I have an issue with Spotify but haven't given any details
I have an issue with Spotify but haven't given any details yet... … read more
Benjie
Computer and IT support Engineer
Bachelor's Degree
10,268 satisfied customers
I have the same issues with attempting to initialized an ho
Hi! I have the same issues with attempting to initialized an ho 3210 printer. I bought it new still in the box . In trying to follow your instructions, I can't find an * or # signs on the printer. Any… read more
Ricky
Tech Support Expert
Bachelor's Degree
10,640 satisfied customers
I just bought my son a Fossil Smartwatch. However he is
I just bought my son a Fossil Smartwatch. However he is unable to upload the Wear OS app on his android device because it states that kids are not allowed to upload this app. He turned 13 yesterday. I… read more
Manas
591 satisfied customers
It will not charge. two months old. Kindle fire. About two
It will not charge. two months old JA: What device or product does this involve? Customer: kindle fire JA: How old is your Kindle Fire? Customer: about two months was a gift for my birthday JA: What h… read more
Josh
11,316 satisfied customers
I purchased a necklace, which received last week, for my
I purchased a necklace, which received last week, for my daughter for her birthday on December 19 or as a Christmas gift. Obviously this gift will not be given until then. Under the circumstances, can… read more
Kris R
IT Manager
Computing
3,312 satisfied customers
I bought a 12 cell replacement battery for my Toshiba satellite
I bought a 12 cell replacement battery for my Toshiba satellite L745 S4210 and it says that even though it is plugged in it's not charged. Now I don't know how I can charge up my new battery.… read more
Wes
Owner/Consultant
Bachelor's Degree
933 satisfied customers
i have a toshiba laptop and the battery will not charge. i
i have a toshiba laptop and the battery will not charge. i bought a new battery and this one wont charge either Whats wrong?… read more
Louie
Shop Owner
132 satisfied customers
I can neither send nor receive e-mail in Thunderbird, but I
I can neither send nor receive e-mail in Thunderbird, but I can send and receive in Webmail. I have two computers; one is a wireless. Both stopped sending and receiving at the same time. Sharon… read more
Jess
Bachelor's Degree
2,637 satisfied customers
trouble with open window frozen on schreen saying controls
trouble with open window frozen on schreen saying controls unlocked. Was flashing between locked and unlocked when computer first turned on.… read more
MD Sadique
Self Employed
Diploma in Applied Electronics and Instrumentation
811 satisfied customers
In late November or early December, my son Gary Goodall bought
In late November or early December, my son Gary Goodall bought a Garmin nuvi 1350T from you for his dad's birthday. Last weekend when we took it with us to Chicago for a visit, the Garmin just stopped… read more
expresshelpline
Bachelor's Degree
470 satisfied customers
i have an ACER laptop that i bought earlier this year. For
i have an ACER laptop that i bought earlier this year. For the last month or so, when i boot up, the screen goes bright red and from the on there is a lot of additional red in the images and the scree… read more
Carl L
President
Vocational, Technical or Trade Scho
689 satisfied customers
My boyfriend has an HP Pavillion laptop. We went away for a
My boyfriend has an HP Pavillion laptop. We went away for a week, got back and it won't come on. It's been sitting there plugged in, the blue light is lit where the power cord goes in. But pushing the… read more
Andy
Design Engineer
MS Electrical Engineering
5,361 satisfied customers
I just bought a laptop with Windows Vista and the screen for
I just bought a laptop with Windows Vista and the screen for some reason keeps turning off at random moments. Every time I have to close the lid, wait until the laptop goes into standby, and then open… read more
John P
Bachelor's Degree
422 satisfied customers
I have an ACER 1 and love it. I bought it in February. I
I have an ACER 1 and love it. I bought it in February. I attached a Telstra wireless connection and used the laptop twice. NOW I turn the lap top on and get nothing. The green light is on, the power i… read more
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Have a Toshiba Satellite M65-9092 running Windows MCE 2005.
Have a Toshiba Satellite M65-9092 running Windows MCE 2005. It seems to not want to boot. You push the power button and it lights up and the fan kicks on for about 3-5 seconds and then it turns itself… read more
Brandon M.
Engineer - Level II
Vocational, Technical or Trade Scho
3,570 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
< Previous | Next >
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Computer Hardware Engineer
5,358 satisfied customers
Certificate Course In Computer Maintenance
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,323 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,174 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
