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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Dell Inspiron computer with windows 7 on it. Last

Customer Question

I have a Dell Inspiron computer with windows 7 on it. Last evening before shutting it off, there were 19 updates to be downloaded to it. Now I can still play DVD's, but I just get the audio, no picture. The DVD's work fine on other computers. Do you know how to fix this? Thanks, Tom.
Submitted: 1 year ago.
Category: Computer
Expert:  ChrisC replied 1 year ago.

Hi Tom, my name is ***** ***** welcome to JustAnswer!

When you try to watch DVDs, can you tell me what program you're using? Windows Media Player, PowerDVD, etc?

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