How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a pinnacle 901 all in one printer and it won't

Customer Question

I have a pinnacle 901 all in one printer and it won't communicate with my computer today, it did last week, I have tried everything I know ,no response. Can you help me?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. What's the exact error or message?

Are you currently able to make a copy from the printer's glass (not print from the computer)?

Was there any change recently to your computer or internet modem / router device that may have caused this issue?

Do you have windows xp, vista, or 7, or 8, 10?

Is the printer connected to the computer with the USB cable? Or is the connection wireless?

If the printer is wireless, are you able to go to the Wi-Fi / wireless option on the printer's screen?

Please reply at the box below. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Related Computer Questions