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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Microsoft automatically installed Windows 10 on my ASUS

Customer Question

Microsoft automatically installed Windows 10 on my ASUS laptop two weeks ago without my permission. I have security cameras at another property that I could view from my laptop at home. When this installation occurred, I now get an error message that says "This page can't be displayed". I now cannot type my Username and Password ***** view my cameras. This also happened to me close to three years ago when Windows was upgraded to 8.0. This is NOT a Time Warner problem, because I checked the computer system at the property, and the camera is recording on all screens. Please help me fix this problem. Hopefully, a technician can take a look at this issue and correct it online. This is urgent!! Thanks a Million, Saundre' Brown(###) ###-####
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

May I start a remote session so we can work on the problem together from your computer?

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