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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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After a Windows update. After entering my password I receive

Customer Question

After a Windows update.
After entering my password ***** receive the following message:
The User Profile Service service failed the logon.
User profile cannot be loaded
How can I open my Windows 7
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Please restart the affected computer, and then tap down the F8 key repeatedly at bootup (just as the computer powers back on) - a black Advanced Options screen should show up.

There, do you see a "Repair your computer" option listed?

Please reply back to me below, and I'll follow up with further steps. Thank you.