How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Nice to meet you, Pearl, need your help big time. I'm a

Customer Question

Nice to meet you, Pearl, need your help big time. I'm a Verizon customer tied in with "Mail.Aol.com" I can't log in, I keep getting "404 not found"---it just started this morning, all other days from the Verizon to Aol transfer (3/1/16) have been great with no glitch.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else important you think the Computer Technician should know?
Customer: Thanks for the quick reply----no, just want to be connected to AOL e-mail. Thanks
JA: Our top Computer Technician is ready to take your case. Just pay the $5 fully refundable deposit and I'll fill the Computer Technician in on everything we've discussed. You can go back and forth with the Computer Technician until you're 100% satisfied. We guarantee it.
Submitted: 1 year ago.
Category: Computer
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

Please tell me if you are using a Windows or a Mac computer. Also, let me know which e-mail program you use to access your e-mail account.

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.