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Eric Ewing
Eric Ewing, IT Pro
Category: Computer
Satisfied Customers: 211
Experience:  I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
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I need a manual. I am 84 years old and do not use a computer

Customer Question

I need a manual. I am 84 years old and do not use a computer too much.
Submitted: 1 year ago.
Category: Computer
Expert:  Eric Ewing replied 1 year ago.

Hi Patricia! My name is ***** ***** I am an independent computer expert who has been paired with you through It is my pleasure to assist you today.

Generally, computers no longer ship with a printed user guide, much to the chagrin of users! Might you be able to tell me the manufacturer and model # ***** your computer so that I can see if a manual exists that I can send you?

In the meantime, I did find some information re: how to use Windows 7 that may be of some assistance to you (click on the document title below to be taken to the appropriate document):

Getting Started Guide

Beginner's Guide to Windows 7

Windows 7 Training Manual

I hope that helps! If you have any further questions, please feel free to post back here.

Expert:  Eric Ewing replied 1 year ago.

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