I'm sorry about the issue. Can you please press at the same time the 3 keys Ctrl, Alt, and Up Arrow on the keyboard and check?
- If that does not work, right-click on an empty space on the Desktop screen, then click on Display settings
; (or click on Start (windows logo button at bottom left), then click on Settings, then click on System, then click on Display)
, then scroll down on the right, then click on option Advanced display settings, then adjust the resolution number option there, and check.
- If that still does not work, please let me know more details about the issue with your computer's screen. And let me know the model of your computer, and if it's a laptop or desktop.
Please reply at the box below to continue. Thank you.