How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37846
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Type Your Computer Question Here...
Viet - Computer Tech is online now
A new question is answered every 9 seconds

My name is ***** *****. I was looking to see if anyone was

Customer Question

my name is ***** *****. I was looking to see if anyone was as stupid as me. deleted chrome. I have searched most everywhere to see if I somehow put it into another file. just nothing. I still have a 3 year old IE and it is slow as mud. Is it possible to get back MY chrome, important stuff on it....or do I need to download it again.
JA: Thanks. Can you give me any more details about your issue?
Customer: I 'think' what happened was I bought a wireless printer to go with my laptop. it took me days to figure it out (off and n) It asked so many questions and I think that is when I told it to take it off. I still had it until 2 days ago. I then shut down my computer and realized chrome was gone. does that help?
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. Yes, of course. Please download and install Chrome again at the website below:

, then you will get all your stuff back.

- If there is any issue, please let me know if you have windows xp, vista, or 7 or 8 or 10.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.