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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an asus laptop that is less than 1 year old and it

Customer Question

I have an asus laptop that is less than 1 year old and it says there is a problem that it is trying to fix the next time i log on. It says "critical error. Start menu and cortana arent working. We'll try to fix it the next time you sign on." I am running windows 10. How do i fix it.
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.


I am the person that will be helping you today.

When you boot up, are you able to access the Internet on the computer?

I will be standing by, looking forward to your response.

Thank you,