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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How Do I Disable IE Without Disabling Cotana?

Customer Question

I am having performance issues with Win 10 after updating from 8.1. My ram is redling and affecting performance.
How do I disable IE without disabling cotana? I've tried to delete IE and associated file but I cannot get permission setting right to run as administrator. My administrator is named administrator/loungeroom PC and it will not run as administrator under this heading so I cannot delete the file assistance.
I would appreciate it.
Thank you
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
Hello, I will be the person helping you today.
I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you
Expert:  Jason Jones replied 1 year ago.
Follow the instructions below to begin the remote helping screen.
Remote page:,
After clicking the link above, enter the following two digit number: 60 and click the circle button to start the remote application.
Expert:  Jason Jones replied 1 year ago.

Hello again,

Are you still with me? I am waiting at the remote window, but I do not see you connecting. Are you having issues with the remote application?

Thank you,

***** *****