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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Canon MP240 series printer won't print. It keeps saying

Customer Question

My Canon MP240 series printer won't print. It keeps saying it is out of paper, but the paper is loaded and I press the start button and it won't recognize the paper is in the printer.
JA: Thanks. Can you give me any more details about your issue?
Customer: I try to load paper and I get an error #2 on the printer and when I press the start button the paper will not feed into the printer it makes the sounds like it is starting to print, but doesn't actually print
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

The issue might comeup due to a sensor issue or rollers unable tp pick paper

we can try few steps to check the cause of this problem

please remove all paper from the printer

unplug power cord and keep the ON button pressed for 10 sec

wait for a minute and plug in power cord and turn on

Expert:  Michelle replied 1 year ago.

insert few sheets of paper and try a print and let me know if it prints or not