For Online Computer Support, Ask a Computer Technician
Hi there and welcome
You cannot sorry, A restore will remove it. But try this please.
Download revo uninstaller from my link below
run this program and within this program try to uninstall the problem program as this should uninstall it.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please.