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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37727
Experience:  Over 20 years of consulting to the IT industry
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My wife accidently downloaded Windows 10. big mistake, it

Customer Question

my wife accidently downloaded Windows 10. big mistake, it seems. I have some photos that need to be opened ASAP. I get a message saying that the photos in question are "i-photos", whatever that means. I can not find an application to open the photo file. One more reason to hate Microsoft
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there Chuck and welcome

Can you right click on a photo, select open with and choose Photos

Does it then open?

Also, I can return you to the previous version of windows you had if you wish?

Customer: replied 1 year ago.
Did I accidently sign up for a $64 / month service that I do not want? A previous page seemed to imply that. I just want one answer to one question. Period
Customer: replied 1 year ago.
I guess my question ultimately is "how do I cancel"
Expert:  Richard replied 1 year ago.

I cannot see what you did Chuck, I am just an engineer here.

If you signed up for the monthly subscription, then you can email***@******.*** and cancel it.

But you need to actually sign up for it.