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Hello, my name is ***** ***** I will assist you today. Please wait a few minutes while I go through the question and prepare an answer for you. Thank you for your patience.
Sorry it took so long to get back to you. I had a family issue that had to be taken care of.
Click here and you will be taken to a video that explains what you can do to reset your security touch screen system to re-establish its connection.
Have a look at that and reply to let me know if it fits your situation? If you have a complete different model, or I misunderstood your question let me know so that I can get you the relevant information. Thanks
Please let me know if this is now fixed so we can close the ticket, or further assist you if needed.