Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

It says that i havent payed my bill and its not leatting me…

Customer Question
it says that i havent...
it says that i havent payed my bill and its not leatting me change my credit card info to have xbox onlive
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
3/5/2016
Tech Support Specialist: Robert M., Consultant replied 2 years ago
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,485
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

these instructions should work. If they don't please tell me exactly what error you get. I can even log in remotely to do it with you if you want to pay a little bit extra.

You can easily add or edit an Xbox Live payment option on Xbox.com. Here’s how:

  1. Go to My Account at www.xbox.com
  2. Sign in using your Microsoft account (email and password) by clicking Sign In in the upper-right corner.

    Note If you don't know your Microsoft account or password, please see Manage your Microsoft account.

  3. In the Xbox Live membership area, click Change next to your payment option.
  4. To add another payment option, click PAY with PayPal or Add a new Credit Card. PayPal is not available in all regions.

    If you have more than one payment option, click Apply to Membership next to the payment option that you want to use for your me

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robert M. Your Own Question
Robert M.
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,485
9,485 Satisfied Customers
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Robert M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Im trying to pay my Xbox bill can u help me? I just tried to
Im trying to pay my Xbox bill can u help me? JA: How long has this been going on with your XBox? What have you tried so far? Customer: I just tried to renew my account tonite! JA: Anything else you wa… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I cannot by things on the Xbox one. Just now and I have
I cannot by things on the Xbox one JA: How long has this been going on with your XBox? What have you tried so far? Customer: Just now and I have tried 2 times JA: Anything else you want the Game Exper… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I'm simply trying to edit my credit card info so I can pay
i'm simply trying to edit my credit card info so I can pay my 365 invoice … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I am trying to change my billing information as my son
I am trying to change my billing information as my son signed up for a free trial of xbox live. I have tried all of the ways I know to get into an account with my email address. It says I have no purc… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My son is trying to utilize his x box 1 however my account
My son is trying to utilize his x box 1 however my account info changed credit card number and it seems to be locked I had the services previously now we get contact account mircrosoft info/services c… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Why does on my xbox 360 does it say your member ship is
why does on my xbox 360 does it say your member ship is suspended until you pay for it your need to do this on another device on a pc or mobile device go to https://account.microsoft.com/paynow and fi… read more
Jon
Jon
Bachelors Degree
726 satisfied customers
The card I had on file for my account is no longer valid.
The card I had on file for my account is no longer valid. The bank issued a new account number when they issued my chip card. I have put the new card info on my account but the system will not allow m… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,485 satisfied customers
My grandson used my credit card stuff from you. He does not
My grandson used my credit card for some stuff from you. He does not have the xbox anymore, as it was traded in, but unauthorised amounts are still showing up on my statements. What do I need to do to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My yahoo account finishes with .com but reason my mail is
My yahoo account finishes with .com but for some reason my mail is .ca & because of thiso can't access my my xbox live account because i can't receive my verification code.… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Why cant I purchase Microsoft points? I keep getting an error
Why can't I purchase Microsoft points? I keep getting an error message saying that my payment option is invalid. However, when I change my payment option I still get the same message. Why can't I purc… read more
compuanswers
compuanswers
PC Support Engineer & Owner
Bachelor's Degree
120 satisfied customers
My adopted son, Shawn XXXXX has an xbox live account.
my name is***** adopted son, Shawn XXXXX has an xbox live account. recently we tried to purchase additional months by using acredit card, for some reason the credit card failed to go through. i went t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
i have an LG windows phone. When I try to buy an app from the
i have an LG windows phone. When I try to buy an app from the market place I get the message that there are no credit card details recorded. When I sign in to windows live I get told that there is alr… read more
Daniel
Daniel
554 satisfied customers
I made a windows live account about 5 years ago for xbox live.
I made a windows live account about 5 years ago for xbox live. I have never used my windows account before and now I need my password. I've tried to verify the account but it says I haven't provided e… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I received a message last month that the credit card that Yahoo
I received a message last month that the credit card that Yahoo has been using is expired. How do I change my credit card information in order to pay my Yahoo account? I have been trying for ONE MONTH… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I need for my default security question ( the one after the
I need for my default security question ( the one after the first one) to NOT BE MY LAST 4 digits of my credit card! THis is known to too many people and I cannot keep my password XXXXX and protected.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Hello support team. This is really a last resort, and i really
Hello support team. This is really a last resort, and i really hope someone can help me with this. Like many others, i've been blocked out of my hotmail account, i do not know how it happened. I've fo… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
i recently ordered 3 optical cables & a 8 pin s-video cable which as not delivered to
i recently ordered 3 optical cables & a 8 pin s-video cable which as not delivered to me anyway i forget to update my credit card info on ebay so i need to talk to a representative because i dont want… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
You have the incorrect billing account number you keep ...
You have the incorrect billing account number you keep trying to use! I have been at your site trying to let "John" know I wanted to pay him $30 for all of the help but you never answered my inquiry a… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x