How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Just upgraded to Windows 10 from W. 7. Wireless HP printer

Customer Question

Just upgraded to Windows 10 from W. 7. Wireless HP printer MFPM277dw printer. Printer isrecognized but Windows asks for "WPS pin". There is no such number on the back of the printer. Did not require this information to install printer on Windows 7. Please advise.
Submitted: 1 year ago.
Category: Computer
Expert:  Shefin replied 1 year ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

How do you connect the printer to the computer? Using USB cable?

Thank you.


Customer: replied 1 year ago.
wireless connection to HP printer
Expert:  Shefin replied 1 year ago.


First, setup wireless on your printer by following the instructions below.

  1. On the printer control panel, touch the Connection Information icon (depending on your current setup), and then touch Wireless Menu.

  2. Touch Wireless Setup Wizard.

    The printer searches for available wireless networks.

  3. Touch the name of your network, and then follow the instructions on the control panel to connect the printer to your wireless network.

After setting up wireless, install the latest driver for the printer. If you are not able to do that, let me access your computer remotely, so that I can help you resolve the issue.

Thank you.