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Hi there and welcome
Can you please remove the power cable to the Pad
then hold the power button for 60 seconds then release.
Connect the power cable, turn it on and tell me if it now starts correctly.
Let me know the results please.
ok, you initial said Ideapad, hence the confusion.
Whats then actual mode of the Ideacenter?
Thanks, ***** ***** need to know please
The model of the computer
you have told me two different incomplete models. I need to know the full model of the computer, not whats on the screen.
Is it easier if I call you? as I am getting a lot of confusing information.
Thats not the full model, and its different to what you wrote initially, but we will try to move forward if your not sure which device you have we may need to come back to this.
Power off the device.
Tell me when its off.