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Why cant i upgrade java script to be compatible with playing…

Customer Question
Why cant i upgrade java...
Why cant i upgrade java script to be compatible with playing pogo.com? I aml literally only capable of playing solitaire
Submitted: 2 years ago.Category: Computer
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Answered in 5 minutes by:
3/4/2016
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,235
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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Customer reply replied 2 years ago
every single lettrer of the answered words is completely muffled,blurred and literally unreadable. The only words I can barly make out is ( I think ... Thankyou )
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

I'm sorry. Do you mean you cannot read at this web page? Please reply at the box below. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

Please try the following:

Solution #1:

  1. Close all Internet Explorer windows / websites for now.
  2. Click Start , and then click Control Panel.
    ; ( Or press at the same time the two keys Windows and R on the keyboard, then type control then click OK. )
  3. (Open Network and Internet if available); then open Internet Options.
  4. Then click on Delete and delete only temporary internet files.
  5. Click the Advanced tab, and then click Reset.
  6. In the Reset Internet Explorer Settings dialog box, click Reset.
  7. Then click on Close.
  8. Then check pogo games.

Solution #2:

- If that still does not work, click on the website below:

http://www.firefox.com

, then there, download and install the Firefox program

; keep all default options during installation

; when prompted to make Mozilla Firefox as default default, confirm Yes.

, then close Internet Explorer program

, then open Mozilla Firefox program and if prompted to make Mozilla Firefox as default default, select Yes

, then go to the pogo.com website in Firefox program and sign in and see if you can play games fine in Firefox program.

Please reply at the box below to continue troubleshooting. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 years ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Viet - Computer Tech
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,235
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Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.

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