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Hello, my name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this. It would be helpful to know what version of Outlook your using and what Operating System you are using (MAC, Windows Vista, 7, 8/8.1, or 10)
I believe that a SECURE REMOTE CONNECTION, where I connect to your computer work on this as you watch, would be the fastest and easiest way to resolve your issue and I have offered this as an Additional Service. This is optional, and if you choose not to do this, I can try to find a way to help you here.
Hi :) Are you still having issues? I will be happy to help. I still think that a SECURE REMOTE CONNECTION, where I connect to your computer work on this as you watch, would be the fastest and easiest way to resolve your issue, however, I understand that the premium services can be quite expensive. I am willing to offer a SECURE REMOTE CONNECTION at the lowest amount that I can charge ($5). What we need to do is run scanpst.exe on your pst file. This will repair the file and prevent it from possibly crashing and losing all of your messages at some point in time. Please let me know if I can be of assistance.